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Friday 22 November 2013

Why People Think They Don't Need Marketing Automation


One of the biggest barriers that I come across when speaking to people is that they do not understand why they would need to use Marketing Automation. Over my next few blog posts I will look into some of the different reasons and misconceptions that people have about marketing automation and why they don’t need it.

One of the most common that I come across is that people are already using Google Analytics so therefore only need a mass email marketing platform.

To this I would say that, yes, Google Analytics is massively beneficial and the majority of our clients continue to use it once they have begun using Marketing Automation and we would never tell them to stop this.

However does it enable them to IDENTIFY their prospects through their email marketing? 
Does it enable them to build up a SCORE for their prospects, giving them the ability to decide on the next best action?
Then from that do they have the ability to TRIGGER an ALERT to a sales person to notify them to contact a prospect when they are ready to buy?

If the answer is no, this is why a company will benefit from marketing automation and this is why Profunnel will be of greater benefit than just using a mass email application. Yes Profunnel will provide this service, but through detailed reporting, analysis and account management it also gives a visibility of where future sales will come from.

THIS is why companies WILL benefit from Marketing Automation.

Thursday 21 November 2013

A* Content - The basics to seeing the return you deserve

The task of blogging is proving to be a daunting one. The biggest problem is what to write and making sure that it covers the basic requirements, it needs to be informative, interesting and that something that relevant. As I was thinking about this it made me realise that this is a topic to talk about!

One area that I focus on heavily in my role at Profunnel is content of campaigns and how you portray this message to get the return you deserve.

The content needs to be relevant to the people that are going to be reading your message. The need to identify the pain points that your audience feel on a regular basis is crucial and to really hammer the message home, here at Profunnel we encourage you to link back to a potential problem that your audience experience on a day to day basis in their life. By doing this you will quickly establish that you are aware of what your audience is going through and so they will be much more likely to engage with you in the long run. 

Once you have established the pain points what next? 

Your Call to Actions in the content need to be clear and stand out to make sure that your audience is crystal clear of what you want them to do. But how to do this without turning your audience off? There is always the more obvious direct instruction:

Download our whitepaper here

Find out how we can help you by reading our latest whitepaper – Fishing for Leads

However I have been reading a lot about getting your audience to think about a problem you are proposing and as such, to find out the answer they click through:

How can you get more Leads?

How can Profunnel increase the efficiency of you Lead Generation?

At this point there is no right or wrong answer as to how to portray you Call to Actions from the results we have seen, but for me personally I am more likely to engage with a question that is making me think rather than a direct instruction. What would work best for you? Put yourself in the mind-set of your audience.

One thing I would like to flag up however is that you have just spent all the time focusing on producing A* content but it needs to be relevant to the audience that you are targeting. 

The message that you send to a Managing Director of a company may need to be substantially different to the message that you send an IT Director or to a Marketing Executive within the same organisation. Moving away from different roles within the same industry, the message that you are sending to different industries may need to vary also. The content and design of your correspondence to a Design Company possibly will need to be different to that of a Fleet Management company for example.  As such understanding your audience is so crucial and without carefully planning your marketing campaigns and having a clear communication plan in place as to how and when you are going to contact your prospects, 
you will not see the return that you deserve. 

Here at Profunnel we strongly believe that a communication plan is a marketing teams bread and butter. Having a clear plan over a 3 month period of what you are sending, who you are sending to and when you will send it really helps to focus your efforts and prevents ad hoc campaigns that may not be as thought out as you may have wanted. The proof of the pudding is in the tasting and the success that Sungard saw from a zombie themed campaign really shows the potential. A great read if you haven’t already heard about this. Click here to read more.

This is something that we are passionate about here at Profunnel and we would love to discuss this more with you so please feel free to get in touch. 

Karl
Account Manager


Friday 15 November 2013

The New World of Marketing Automation

I have been at Profunnel now for just over a month and previous to this I had never even heard the term Marketing Automation let alone knew of any of the benefits or how to sell it.  So to say my first month has been a learning experience is a bit of an understatement!

What I have learnt in my first month has made me realise that marketing automation can be of massive benefit to any business of any size. As a sales person a lot of my time is spent generating leads and cold calling. In my previous roles cold calling has literally meant just that – calling a person or organisation without any real knowledge of their interest in what I was selling them. 

In an ideal world the majority of people I contacted would be really keen to find out more but unfortunately we don’t live in an ideal world! Therefore a huge amount of time was taken up by speaking with people who have no interest in what I am trying to sell them. 

One of the major benefits to marketing automation is Lead Scoring – being able to see who out of my leads is ‘sales ready’. That is why as a sales person marketing automation is such a valuable tool. I am able to prioritise my calls, analyse who is most likely to buy and contact them straight away before I lose them to one of my competitors.  For those that are not currently sales ready they don’t simply slip through the net, personalised email marketing campaigns ensure they are nurtured until they are sales ready and that I am notified when they are. This means that I am confident that when I do speak to people that are not ready to purchase, they are not going to forget about me.

What I have learnt so far has been a real eye opener and I am really excited to learn more and see in greater detail how marketing automation can impact me as a sales person.

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